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Terms and Conditions

  •  The following rules and restrictions are imposed by the car rental agency.
  • The driver must present a valid driver’s license and a credit card at his name when picking up the vehicle. When renting any type of vehicle, it’s necessary to present the credit card for the deposit. The rental car agency will withhold the amount of the deposit. The card must have sufficient funds.
  • International rentals may be subject to other requirements regarding driving license. If the driver’s license is not written in Latin characters, an international driver’s license will be requested.
  • Additional charges or restrictions may apply for drivers under the age of 25 or over 70.
  • Additional drivers, fuel charges, etc, or other additional cost are not included in the total price.
  • Some rental car agencies require payment in advance of a full fuel tank when picking up the vehicle.
  • Equipment, such as child seats or GPS, can be requested when picking up the vehicle (subject to availability).
  • Vehicle rental companies offer a two-hour grace period from the agreed pick-up time and the actual time the vehicle is picked up. If you think you will be late, we recommend that you contact the local rental company office directly.
  • When returning the vehicle, rental companies offer a grace period of 29 minutes between the agreed time of return and the actual time at which the vehicle is returned at the local office. Once this period of time has passed, it’s possible that the company will charge the equivalent of an additional rental day.
  • Geographical restrictions may apply, even in contracts that include unlimited mileage. Some rental car agencies do not allow you to cross some national or international borders with the vehicle or additional charges apply to whoever does it.
  • A franchise can be applied for theft or damage to the car. To reduce this franchise, it is possible to hire an optional insurance at the agency. Asuaire is not responsible for the excess or additional insurance cost.
  • It’s possible to cancel free of charge until the day before the date of collection; The full amount will be refunded to the credit card.
  • Unused rental days will not be reimbursed.
  • The total price includes all mandatory taxes, fees and insurance.